FAQ’s and Support

To help you as quickly as possible, our Customer Support Team has compiled a list of Frequently Asked Questions covering what the Membership is about and how to get the most from it.

Just click the question to get the answer:

Q.   What is MusicMasterPro.com?

Quick answer: An incredible Online Musician's Institute where you can learn everything there is to know about playing your instrument.
A.   MusicMasterPro.com is the only official online musician's institute, in the world, responsible for teaching thousands of musicians how to play drums, guitar and bass to an advanced level. Jay Dynasty, the founder and instructor, has worked with various mainstream artists in the industry and continues to work on major label projects all over the world. This site was created for striving musicians in the world who want top-knotch resources and high level technique instruction, production, jam tracks and industry listings. Instrumentmaster.com is very easy to join, and extremely fulfilling.

Q. Are there any hidden fees? Are there any costs after I pay the $29.95? How much does it cost?
NO HIDDEN FEES! -Sign up for a membership (which costs only $29.95), and study with us forever. with absolutely no re-occurring charges!

Q.  How long have you been teaching?
A.    Jay Dynasty and Greg Evans have both been teaching music for 15 years.

Q.  Is MusicMasterpro suitable for beginners? Do I need any prior musical training?
MusicMasterPro is designed to help beginners. If you are just starting out on guitar, or wanting to go back after not playing for some time, MusicMasterPro will help. You don’t need any prior musical knowledge. Our step-by-step videos and audio tracks assist you to work through the techniques at your pace. You will progress. They make learning guitar fun.

Q.  Can I pick one style or instrument and then drop it and pick up another one?
A.  Yes you can pick and choose as you like and we have over 10 styles and genres of instruction for each instrument.

Q.  Do I get all the instrument courses when I sign up?
A.  You get ALL the instrument lessons for $29.95. That includes Drums, Guitar and Bass Guitar. Upon purchasing your membership, you can download lessons for whichever instrument you want, whenever you want. It's the feature that makes Music Master pro quite unique.

Q.  How is the membership section designed?
A.  Our navigation system is extremely simple: You simply register, then you will be automatically granted access to the members section. The members section consists of the main instrument schools, Resource banks and daily updates. Once you access which instrument you would like to study, you will be given a choice of which level and style.

Q.  How long are the jam tracks and what format are they?
A.  They are all around 3:30 minutes long, and high quality 192 kbps mp3's.

Q.  Can I access my membership from more than one computer?
A.  MusicMasterPro is set up so that you can access the Member’s page as often you want from any internet connection. But of course you cannot access MusicMasterPro from two different computers at the same time. Your MusicMasterPro access details are not to be distributed to any other person. Please refer to the MusicMasterPro Terms of Use.

Q.  What are the internet and system requirements for MusicMasterPro?
A.   You can access MusicMasterPro on almost any machine but we recommend for the best performance your system specifications should be a minimum of:

Windows 2000, Pentium III, 128MB RAM   OR  OS X, Power Macintosh G3.

Likewise, you can access MusicMasterPro on almost any internet connection but we recommend cable or broadband.

Q.  Are there any hidden fees? Are there any costs after I pay the $29.95? How much does it cost?
A.   NO HIDDEN FEES! -Sign up for a membership (which costs only $29.95), and study with us forever. with absolutely no re-occurring charges!

Q.  How Do I Join This Website?
A.   You can join MusicMasterPro for all instruments for a small, ONE-TIME payment. You will then get INSTANT ACCESS to the program, and our members section which has lessons in all styles and other valuable resources. No catch, no recurring fees and NO LIMITS! We upload new lessons and techniques and add new resources regularly. I'll say it again! -IT IS JUST A COUPLE BUCKS FOR THE WHOLE THING! -You dont have to pay for each lesson. -You get all of them. I'll see you in the members section.

Q.  Can I access my membership from more than one computer?
A.   MusicMasterPro is set up so that you can access the Member’s page as often you want from any internet connection. But of course you cannot access MusicMasterPro from two different computers at the same time. Your MusicMasterPro access details are not to be distributed to any other person. Please refer to the MusicMasterPro Terms of Use.

Q.  How Do I Join This Website?
A.   You can join MusicMasterPro for all instruments for a small, ONE-TIME payment. You will then get INSTANT ACCESS to the program, and our members section which has lessons in all styles and other valuable resources. No catch, no recurring fees and NO LIMITS! We upload new lessons and techniques and add new resources regularly. I'll say it again! -IT IS JUST A COUPLE BUCKS FOR THE WHOLE THING! -You dont have to pay for each lesson. -You get all of them. I'll see you in the members section.

CLICK HERE To compare us to the "Other" Instructional programs on the net



Getting the Most from your Membership:
Questions for Members Only

All the information, videos and audios is a bit overwhelming. I am a complete beginner and I don’t know where to start. Can you make some suggestions about the order of the lessons?
You don't have to follow the set order.

It is generally recommended that you start with the lessons you feel to be easier with the music style that you like the most. Find something you like by briefly looking through the earlier videos and audios. Once you find one you like and feel isn’t to technically difficult, then keep practicing until you have it mastered before you move on to another.

The videos are designed to get more complex as you go along so try to be patient and move through them slowly. Of course there are also the music and jam tracks later.


Can I get a copy of the lessons on DVD/CD posted to me?
We have designed the programs so that you can stream them from any internet connection – all you need is your login code and password. This way you have access to them where ever you are. We do not post anymore because of the cost. This saving has enabled us to keep the lifetime membership price very low.

I can't see or hear the Video or Audio lessons?

The first thing you need to do is make sure you have an appropriate media playing program on your computer and it is an updated version. We recommend either:

quicktimelogo QuickTime

 

Download quictime Here:
http://www.apple.com/quicktime/download/win.html

 

 

 

  OR  
wmp logo Windows Media Player (WMP)

Download Here:
http://www.microsoft.com/windows/windowsmedia/player/

or use Windows Update


I can't open the Music Books?
If you are getting a message that the eBook can not be opened because it doesn't know the correct program, then this is probably because you have an old version of Adobe Reader.

Please update your (free) version of Adobe from the link below: Adobe reader: http://www.adobe.com/products/acrobat/readstep2.html



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